Privacy Notice
We at Suviksan Learning & Development (Suviksan L&D), an affiliate of Suviksan Technologies, respect guest user, subscriber, visitor, registered user privacy and want you to understand how we collect, use, and share personal data about you. This Privacy Notice covers our data collection and usage practices and describes your rights regarding your data when you interact with www.suviksan.in .
When you visit our website, we may collect personal data that you voluntarily provide through contact forms, chat and email interactions, phone conversations, course purchases, or account registration. This data may include:
- Identification Data: Your first name, last name
- Contact Data: Including your email address, phone number, state, country, mailing address
- Profile Details: You may opt to provide profile data like a photo, headline, biography, language, website link, social media profiles, country, or other data. Your Profile Data will be publicly viewable by others.
- Account Details: Such as your account credentials, billing details, and secure password (encrypted and not visible to us). Note: All payment transactions are processed through secure payment gateway providers. We do not store any card data on our servers.
- Employment and Education Details: Career related details shared with the mentor or instructor when you avail our services.
- Company data: Details such as business contact details, project data, contractual documents, and communications, solely for the purpose of delivering our consultancy Services and managing the client relationship.
- Feedback Data: Your feedback on our courses and placement details, if provided to us.
- System and Usage Details: IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types, Usage statistics about your interactions with the Services, including content accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, referrer, and other data regarding your use of the Services.
- Comment Data: Any content you post in blog comments, including your name and any other personal data you voluntarily include.
Please note: Please refrain from sharing any personal or sensitive personal data in the free-text fields. We do not request, collect, or intentionally process such data through these inputs.
We may use the personal data collected from within the website, chatbox, mobile communication, email or when you use this website so as to:
- Provide you access to our website and portal.
- Provide you with the Course(s).
- Send you communications regarding the Course(s).
- Send you requested Course information.
- Respond to customer service requests.
- Administer your account.
- Send you promotional communications.
- Perform statistical analyses of user behavior and characteristics at an aggregate level in order to measure interest in and use of the various areas of the site.
- Security and safety.
When you provide us with personal data about your contact information we will only use this data for the specific reason for which it is provided.
We process your data as per the purpose defined above for the following legal bases –
- to fulfill our contractual obligations to you – for example, to enforce the Terms of Use you agree to by using our Site, or to deliver Course(s) under contract with you.
- where you have given consent, for example, to send you certain communications or where you voluntarily submit certain data to us.
- for our legitimate interests which are as follows:-
- run, grow and develop our business,
- operate our Website and provide our Course(s),
- carry out research and statistical analysis,
- carry out business development,
- for internal administrative and auditing purposes,
- to comply with our legal obligations.
If we rely on your consent for us to use your data in a particular way, but you later change your mind, you may withdraw your consent by writing to us, and we will stop doing so. If you withdraw your consent, this may impact the ability for us to provide some of our features.
You have certain rights in relation to your data depending on your location from where you are accessing the website. We do not use your data for automated decision-making or profiling that has legal or similarly significant effects on you.
If you are in the EEA or UK, you have rights to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a data protection authority.
If you are a California resident, you have the right to:
- Know what personal data we collect and why
- Request access to your data
- Request deletion of your data
- Opt-out of the sale of personal data (we do not sell personal data)
- Not be discriminated against for exercising your rights.
If you’re in India, you may:
- Access and correct your data
- Withdraw consent
- Lodge a grievance with our designated Grievance Officer
- Request deletion (subject to legal exceptions)
In the event of a data breach that may affect your rights, we will notify you and relevant authorities as required by applicable law.
To submit a request or to remove your feedback from the website or in case of any privacy queries or concerns, contact us at Learning@suviksan.com with your details.
We do not sell your personal data. We may share your data with instructors, consultants, other enrolled learners, trusted service providers (CashFree for facilitating payment for purchasing Course, Classplus for which serves as our learning and content management system, Video meeting platform such as Teams, Google Meet, Zoom, and Google Analytics) and affiliates of Suviksan L&D.
Additionally, we may disclose your data when necessary to ensure the security of our services, to comply with legal obligations, or as required under applicable laws and regulations.
We retain the data you provide through our contact us/enquiry forms and other pages on this website for one year from the date of submission. We may retain it longer if required for legal purposes or to comply with our legal obligations.
We respect children’s privacy and encourage parents or guardians to supervise their online activities. We comply with local age consent requirements where applicable. Parental or guardian involvement is required for access by minors under the legal age in their country. Individuals under 18 – or below the legal age to consent in their country (e.g., 16 in the UK, or 14 in Germany, or 13 in the US) – cannot create accounts on Suviksan portal but may apply for Course(s) through a parent or guardian’s account. If we discover personal data from children below the allowed age, we will take steps to delete it.
Parents who believe Suviksan has collected personal data from a child below the permitted age may request its removal by contacting us at Learning@suviksan.com
Cookies are small files stored on your device that help us enhance your experience. We use:
- Essential cookies – to make the website work
- Functional cookies – to enable a website to remember your preferences and provide enhanced, personalized features
- Analytics cookies – to understand how users interact with the site
We use cookies that are essential for the proper functioning, security, and performance of our website. These include cookies from services such as Google Analytics and Cloudflare, which help us understand site usage and enhance security. These cookies do not contain personal data, and we do not use any tracking or marketing cookies.
We may retain your analytics data for 120 Days.
We are committed to protecting your data by taking appropriate technical and organizational measures to safeguard it. Our website uses HTTPS encryption to ensure secure communication between your browser and our servers. In addition, we implement strict access controls to limit data access to authorized personnel only. Those personnel are also bound by confidentiality clauses.
We do not share your personal data with third parties, except where required by law or with your explicit consent. We continuously review and enhance our security practices to help ensure your data remains protected.
We may provide links to third-party websites like Facebook, Instagram etc. that we think you might find useful. We don’t share your data with them unless legally allowed. We’re not responsible for their privacy practices. Please review their privacy policies before providing your data.
We may update this Privacy Notice at any time. When we do, we’ll revise the date above, post a notice on our website, and email you if the changes are significant. We encourage you to review this page regularly to stay informed. By continuing to use the website or our Course(s) after changes are posted, you accept the updated Notice. You are advised to review this page periodically.
If you have any privacy-related questions, suggestions, unresolved problems, or complaints, you may contact our Grievance Officer/privacy office at Learning@suviksan.com.